Tennessee Emergency Bulletin

Important information for Tennessee customers in Sevier County

The wildfires in Tennessee have caused significant damage and disruption. Horace Mann would like to make you aware of special accommodations available to Tennessee customers who experienced loss as a result of, or have otherwise been affected by, the wildfires that spanned more than 3,400 acres in Sevier County.

Cancellation or nonrenewal of policies for the non-payment of premium will be suspended for a period of sixty (60) days during the period of April 29, 2022 to June 29, 2022 for those policyholders who suffered property damage, injuries, and other losses, as a result of the catastrophic events at the request of our insured. This extension of time is not a waiver of the policyholder’s obligation to pay premium.

We remain fully available to support our customers and the education communities we proudly serve:

  • Report a claim 24/7. Call 800-999-1030 or start online
  • Access your accounts online. View documents, download ID cards, make payments, and update your contact information. Login or register now.
  • Horace Mann agents can help answer questions and discuss new options. To find your agent’s contact information, login or use our locator
  • Phone representatives are available 7am-8pm CT, M-F. Call 800-999-1030

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CUSTOMER SERVICE Call 800-999-1030

  • Auto and Property
    M – F, 7 a.m. - 8 p.m. Central time.
  • Life, Annuity and Group
    M – F, 7 a.m. - 7 p.m. Central time.